Help Us Build Better Freight Intelligence
Your feedback drives our product development. Whether it's a bug report, feature request, or general suggestion, we want to hear from you. Submit your feedback using the form below.
Bug Reports
Found something broken? Help us fix it quickly with detailed bug reports.
High PriorityFeature Requests
Have an idea for improving RouteAware? We'd love to hear your suggestions.
Product PlanningGeneral Feedback
Overall experience thoughts, usability feedback, or general comments.
User ExperienceSuccess Stories
Share how RouteAware helped your operations or saved you money.
Case StudiesQuick Feedback Form
Submit your feedback directly and we'll get back to you within 24 hours.
Feedback Guidelines
Help us help you by following these guidelines for effective feedback.
For Bug Reports
- Describe what you expected to happen
- Explain what actually happened
- Include steps to reproduce the issue
- Mention your browser and device type
- Add screenshots if helpful
For Feature Requests
- Explain the business problem you're solving
- Describe your ideal solution
- Mention current workarounds you use
- Include context about your use case
- Estimate impact on your operations
Our Commitment to You
Every piece of feedback is reviewed by our team. Here's what you can expect from us:
Quick Response
We acknowledge all feedback within 24 hours and provide updates on progress.
Transparent Process
We'll let you know if/when your suggestion is planned for development.
Credit Where Due
Implemented features often credit the users who suggested them.