Terms of service
Legal Information

Terms of Service

Please read these terms carefully before using RouteAware

Last updated: January 2025

1. Acceptance of Terms

By accessing or using RouteAware ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

2. Account Registration

To use RouteAware, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information remains accurate and up-to-date

3. User Responsibilities

When using RouteAware, you agree to:

  • Comply with all applicable laws and regulations
  • Use the Service only for lawful freight logistics purposes
  • Not share your account with unauthorized users
  • Not attempt to access or modify another user's data
  • Not reverse engineer, decompile, or disassemble the Service
  • Not use the Service to transmit malware or harmful code
  • Not interfere with the proper functioning of the Service

4. Service Usage

GPS Tracking

By using our mobile app for navigation and tracking, you consent to the collection of your location data as described in our Privacy Policy. Location tracking occurs only while the app is in active use and when you have accepted routes.

Data Accuracy

While we strive to provide accurate weather, traffic, and route information, we do not guarantee the accuracy or completeness of this data. You are responsible for making safe driving decisions based on actual road conditions.

5. Subscription and Payment

RouteAware offers both free and paid subscription plans:

  • Free plans are limited in features and number of active routes
  • Paid subscriptions are billed monthly or annually in advance
  • Payment is processed securely through Stripe
  • You may upgrade or downgrade your plan at any time
  • Downgrades take effect at the next billing cycle
  • Upgrades are prorated and take effect immediately

All fees are non-refundable except as required by law or as stated in our refund policy (14-day money-back guarantee for annual plans).

6. Cancellation and Termination

Your Rights

You may cancel your subscription at any time. Upon cancellation:

  • You retain access until the end of your current billing period
  • No refunds will be issued for partial billing periods
  • Your data will be retained according to our data retention policy

Our Rights

We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or pose a security risk to the Service or other users.

7. Intellectual Property

RouteAware and all related content, features, and functionality are owned by RouteAware and are protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Service for your business operations. This license does not include the right to resell, redistribute, or create derivative works.

8. Third-Party Services

RouteAware integrates with third-party services including Google Maps, weather providers, and payment processors. Your use of these services is subject to their respective terms and conditions. We are not responsible for the availability, accuracy, or performance of third-party services.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROUTEAWARE SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from your use or inability to use the Service
  • Damages resulting from unauthorized access to your data
  • Damages resulting from third-party services or integrations
  • Accidents, injuries, or losses incurred while driving

Our total liability for any claim arising from your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that the Service will be uninterrupted, error-free, or secure. Weather and traffic information is provided for informational purposes only and should not be your sole basis for driving decisions.

11. Indemnification

You agree to indemnify and hold harmless RouteAware and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes via email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Georgia, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in that jurisdiction.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall first be attempted to be resolved through good-faith negotiations. If negotiations fail, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: support@berouteaware.com

Mailing Address:

RouteAware
PO Box 127
Alpharetta, GA 30009

Important Notice

By using RouteAware, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.