RouteAware support center
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24/7 Available

Real-Time Support When You Need It

Our dedicated support team monitors requests around the clock to ensure you get help exactly when you need it. No waiting, no delays—just fast, expert assistance.

  • 2-4 hour average response time
  • Expert team with deep product knowledge
  • Real people, not automated responses
  • Available 7 days a week

Common Support Topics

Quick links to popular help topics

Account Setup

Creating and configuring your RouteAware account

Driver Management

Adding drivers and managing permissions

Route Creation

Creating and assigning routes to drivers

Weather Monitoring

Understanding weather alerts and notifications

Mobile App

Using the RouteAware Driver and Hub apps

Billing & Subscriptions

Managing your plan and payment methods

Integrations

Connecting RouteAware with other tools

API Access

Using the RouteAware API for developers

Security & Privacy

Data security and privacy information

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