Enterprise-Grade Security
You Can Trust
RouteAware is built on a foundation of security best practices, protecting your data and operations at every level.
Your Data Security is Our Priority
We employ industry-leading security measures to protect your sensitive information and ensure business continuity.
End-to-End Encryption
All data transmitted to and from RouteAware is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption.
Secure Infrastructure
Hosted on enterprise-grade cloud infrastructure (Supabase/AWS) with SOC 2 Type II compliance and 99.9% uptime SLA.
Multi-Factor Authentication
Protect your account with optional MFA via authenticator apps, providing an additional layer of security beyond passwords.
Role-Based Access Control
Granular permissions ensure team members only access data relevant to their role. Company data is isolated using Row Level Security.
Automated Backups
Daily automated backups with point-in-time recovery capabilities. Your data is replicated across multiple availability zones.
Audit Logging
Comprehensive activity logs track all data access and modifications, providing full visibility and accountability.
Industry Standards & Compliance
RouteAware adheres to industry best practices and regulatory requirements for data protection.
GDPR Compliant
We comply with the General Data Protection Regulation (GDPR) for users in the European Economic Area, providing:
- Right to access and export your data
- Right to request data deletion
- Transparent data processing policies
- Documented data protection procedures
CCPA Compliant
We comply with the California Consumer Privacy Act (CCPA) for California residents, offering:
- Disclosure of data collection practices
- Right to opt-out of data sales (we don't sell your data)
- Non-discrimination for exercising privacy rights
- Verifiable consumer request processes
Our Security Commitment
Ongoing Security Measures
- Regular Security AuditsThird-party penetration testing and code reviews conducted quarterly
- Vulnerability ScanningAutomated security scanning of infrastructure and applications
- Security Patch ManagementCritical security updates applied within 24 hours of release
- Employee TrainingAll team members trained in security best practices and data handling
- Incident Response PlanDocumented procedures for responding to security incidents
Responsible Disclosure
We value the security research community and welcome reports of potential vulnerabilities. If you discover a security issue, please report it responsibly.
Please include detailed steps to reproduce the vulnerability. We commit to acknowledging your report within 48 hours and providing updates on our remediation progress.
How We Protect Your Data
Data We Collect
- • Account information (name, email, company)
- • Location data (only during active routes)
- • Route and load information
- • Communication data (messages, updates)
- • Usage analytics (for product improvement)
How We Use It
- • Provide core routing and tracking services
- • Send route-related notifications
- • Improve product features
- • Customer support
- • Security and fraud prevention
We Never Sell Your Data
Your data belongs to you. We will never sell your personal information or location data to third parties. For complete details, see our Privacy Policy.
Questions About Security?
Our security team is here to answer your questions and address any concerns
security@berouteaware.com • Monitored 24/7