Privacy Policy

This Privacy Policy outlines how RouteAware ("we," "our," or "us") collects, uses, discloses, and safeguards your information when you visit our website or use our services. We are committed to protecting your personal data and ensuring transparency in how it is handled.

1. Information We Collect

  • Personal Information: Your name, email address, company name, and contact details submitted via forms or account creation.
  • Device & Usage Data: IP address, browser type, OS, referring URLs, pages visited, and time/date stamps collected automatically via analytics tools.
  • Location Information: GPS or approximate location data if you enable tracking features within the app.
  • Cookies & Tracking: Session identifiers, preferences, and behavioral data collected through cookies and similar technologies.

2. How We Use Your Information

  • To deliver core functionality of RouteAware services and features
  • To personalize your experience and recommend optimal routes or alerts
  • To send transactional emails, notifications, and relevant updates
  • To monitor service stability, detect issues, and prevent fraud or abuse
  • To fulfill any contractual or legal obligations

3. Sharing & Disclosure

We do not sell your personal information. We may share your data with trusted third parties under the following conditions:

  • Service providers who help operate and maintain our platform (e.g., cloud hosting)
  • Third-party APIs such as Google Maps, OpenWeather, or Shipsgo for core functionality
  • Regulatory bodies, law enforcement, or legal advisors where required by law

4. Data Retention

We retain your data only for as long as necessary to provide our services, meet legal obligations, or resolve disputes. You may request deletion of your data at any time.

5. Your Privacy Rights

Depending on your location, you may have rights under privacy laws (such as CCPA or GDPR), including:

  • The right to access, correct, or delete your personal information
  • The right to opt out of certain processing activities
  • The right to request a portable copy of your data
  • The right to withdraw consent at any time

To exercise any of these rights, email us at support@berouteaware.com.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your information. However, please be aware that no online system can guarantee absolute security.

7. Children's Privacy

RouteAware is not intended for children under the age of 13. We do not knowingly collect information from minors. If you believe a child has provided us personal information, please contact us so we can delete it.

8. International Users

If you are accessing RouteAware from outside the United States, your data may be processed in jurisdictions with different data protection laws than your country.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version here with the revision date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:
support@berouteaware.com

Last updated: June 13, 2025